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Your Best Life Mental Health

Confidentiality

Mindcare Mental Health Services requires Board members, CEO, employees, contractors and consultants to respect and maintain the confidentiality of individuals and the organisation’s business generally.

Board members, CEO, employees, contractors and consultants may from time to time have access to information that is confidential to Mindcare Mental Health Services, other agencies that have dealings with Mindcare Mental Health Services, or to other Board members, CEO, employees, contractors or consultants.

Privacy

Mindcare Mental Health Services is committed to protecting and upholding the right to privacy of Board members, CEO, employees, contractors, consultants and members, as well as clients and representatives of agencies we deal with. In particular, Mindcare Mental Health Services is committed to protecting and upholding the rights of our clients to privacy in the way we collect, store and use information about them, their needs and the services we provide to them.

Mindcare Mental Health Services requires Board members, CEO, employees, , contractors and consultants to be consistent and careful in the way they manage what is written and said about individuals and how they decide who can see or hear this information.

Mindcare Mental Health Services is subject to legislation applying to the organisation and its client group. The organisation will follow the guidelines of the Australian Privacy Principles in its information management practices.

Mindcare Mental Health Services will ensure that:

–   it meets its legal and ethical obligations as an employer and service provider in relation to protecting the privacy of clients, Board members, CEO, employees, contractors and consultants;

–   clients are provided with information about their rights regarding privacy;

–  clients, Board members, CEO, employees, contractors and consultants are provided with privacy when they are being interviewed or discussing matters of a personal or sensitive nature;

Download full privacy policy